SHIPPING AND RETURNS
Shipping Information
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our terms mentioned on the Terms & Conditions page.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options like UPS, Fedex and USPS. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free two-day shipping on orders over $50.
Expedited Shipping
We also offer expedited shipping with the following options:
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Fedex
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UPS
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USPS
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy section.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by Email: shop.minhacouture@gmail.com
Return & Exchange Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, contact us on the Email: shop.minhacouture@gmail.com with the details and we will generate the shipping labels to return the item.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(425)405-0238